Archived: Leatherhead Dental Clinic

Popular Road, Leatherhead, Surrey, KT22 8SD (01372) 735213

Provided and run by:
HCRG Care Community Services Ltd

All Inspections

27 June 2013

During a routine inspection

We inspected Leatherhead Dental Clinic to look at the care and treatment provided to patients who used the service. As part of our inspection we spoke to four patients, five parents of children who had used the service, one relative and three care services whose clients used the service.

All of the people that we spoke with were very happy with the service. One person told us 'I felt at ease, they explained everything.' Another person said 'They check I am happy before they do anything.' A third person told us 'We are absolutely delighted with the service.'

People told us that they were always asked for their consent before treatment was carried out. We were told 'They do ask for consent.' A second person said 'They won't do anything without his consent.'

All of the people we spoke with told us they felt safe with the staff. They said they felt that all of the staff were suitably qualified for their role.

Most people told us that they had not noticed any details on how to make a complaint but that they had never felt the need to complain.