15 January 2013
During a routine inspection
Support was available 24 hours a day seven days a week. This support was offered on an 'as required basis' some people require assistance with personal care, whilst others are totally independent.
People we spoke with told us; "I am happy here it's far better than my last place". "I can come and go as I like, I'm off out now, I just tell the staff so they know where I am". "I live independently here but with support when I need it".
Staff told us; "I love my job and miss everyone when I'm on my days off". "We get a lot of training to assist us to our jobs its great and we are well supported". "I have been here years so I think you could say it's a good place to work".