11 December 2020
During an inspection looking at part of the service
Newbridge Towers provides accommodation and personal care for up to 20 people. At the time of the inspection 15 people were living at the home.
People’s experience of using this service and what we found
Risks relating to exposure to hot surfaces had been reduced because radiators were now covered.
Infection control procedures were in place to prevent the risk of the spread of infection. Staff had received training in infection control and the correct use of personal protective equipment [PPE].
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Requires Improvement (published 06 September 2019).
At the last inspection we served a warning notice on the provider in relation to Regulation 12, (Safe care and treatment). Part of this breach in regulation was relating to people being exposed to hot surfaces because the radiators in the home were not covered. The provider contacted us following the inspection to inform us the radiators had been covered. At this inspection we found the improvements had been made.
Why we inspected
We undertook this targeted inspection to check whether the warning notice we previously served in relation to Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met on a specific concern we had about risks relating to uncovered radiators. The overall rating for the service has not changed following this targeted inspection and remains Requires Improvement. We did not review all of the evidence relating to the breach of Regulation 12 during this inspection, therefore we the breach remains.
CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.