The Care Quality Commission
  • Dentist
  • Dentist

Archived: Tooth Booth Finchampstead

422b Finchampstead Road, Finchampstead, Wokingham, Berkshire, RG40 3RB (0118) 973 5770

Provided and run by:
The Tooth Booth Group Limited

All Inspections

14 December 2012

During a routine inspection

We spoke with four patients by telephone following our visit. They told us they were satisfied with the service provided and felt safe and well cared for by the staff. One person said they trusted the staff as "They appeared caring and professional". People told us the dentists explained treatment options to them in a way they could understand. One person told us "I did not feel pressurised into having costly private treatment, they gave me plenty of options and I opted for NHS treatment". People told us they were given a good range of alternative treatments and the various costs involved. People told us they felt fully involved with their treatment at the practice from the outset.

One person told us after an initial examination and a series of X-rays, the dentist had explained the possible treatment options and the various fees. They said "I needed quite a lot of treatment. I was given choices and could say how my treatment was provided"; "I had to sign a form to say that I agreed with what was proposed".

The people we spoke with were highly complimentary about staff of the practice. One person told us "I was nervous at first, but they soon put me at ease. I would have no hesitation in recommending the practice to a friend". Another person said "absolutely excellent, a very efficient service".