The Care Quality Commission
  • Dentist
  • Dentist

Archived: Inspired Exeter Limited Also known as Inspired Dental Care

246 High Street, Exeter, Devon, EX4 3PZ (01392) 272385

Provided and run by:
Inspired Exeter Limited

Important: The provider of this service changed. See new profile

All Inspections

13 March 2013

During a routine inspection

We spoke with people who had used the service. "I've always found them very thorough and professional" one person told us. A second person told us that previous experience, elsewhere had meant that they were extremely concerned about going to any dentist. "I was really impressed, from my first contact" we were told.

We were shown a schedule of attendance and the material from a training session which covered safeguarding arrangements for both children and adults, with contact details for the local teams. "The session gave us a lot more confidence about the signs to look for, especially as we have had no concerns." we were told and some changes in practice were identified.

The practice appeared to be clean and well maintained and there were arrangements for the disposal of waste in place. We were shown an 'Infection Control policy' and talked with the identified infection control lead, who showed us the area dedicated to the cleaning and decontamination of the instruments used and the processes in place.

The Registered Manager told us that he was particularly proud of the practice record for supporting staff development. "We've always been keen to assist them to develop and learn; it brings so much back into the work here."

It was clear from the documentary evidence which we reviewed and from our discussions with the staff and people who had used the service that account of was taken of feedback to improve the quality of the service.