Updated 15 June 2018
Westfield Medical Centre provides services for 4,119 patients and is situated on the first floor of The Reginald Centre, 263 Chapeltown Road, Leeds, LS7 3EX, West Yorkshire. There are fully accessible facilities and services are reached via the stairs or a lift. There is car parking available and the centre is accessible by bus. The surgery is situated within a large health centre which also hosts other community services including a pharmacy, a library and a café.
The website address is www.westfieldmedicalcentre.co.uk.
Westfield Medical Centre is situated within the Leeds Clinical Commissioning Group (CCG) and provides primary medical services under the terms of a personal medical services (PMS) contract. This is a contract between general practices and primary care organisations for delivering services to the local community.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, surgical procedures, family planning, maternity and midwifery services and treatment of disease, disorder or injury.
There is a higher than average number of patients aged between birth and 39 years old when compared to the national average. Only approximately 8% of the practice population is aged 65 years and over compared to the national average of 17% and the CCG average of 16%.
The National General Practice Profile states that 27% of the practice population is from an Asian background with a further 26% of the population originating from a black ethnic background. 10% of the practice population are from mixed or non-white ethnic groups.
There are two GP partners, (one male, one female) and a business partner. We were told the male GP partner does not often work at the practice. The practice is also staffed by two female salaried GPs, two part time practice nurses, and two health care assistants (HCAs), all of whom are female. The practice is also supported by a pharmacist from the CCG.
The clinical team are supported by a business support manager, an office manager and a team of administrative staff.
The lead GP was a GP trainer and the practice was able to offer training opportunities to student GPs.
Information published by Public Health England rates the level of deprivation within the practice population group as one on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
Westfield Medical Centre reception is open between 8.00am and 6.30pm Monday to Friday and appointments were available from 8.30am to 6pm daily at this location. Extended hours access was available at the practice every Tuesday between 6.30pm and 7.30pm.
The practice works closely with other practices in the locality to provide additional out of hours appointments. Allocated appointments are available Monday to Thursday between 6pm and 8pm and on a Saturday morning between 9am and 12pm at nearby locations. A range of appointments are offered with a pharmacist, GP, practice nurse, and a HCA.
Out of Hours, patients are advised of the NHS 111 service.
During our inspection we saw that the provider was displaying the previously awarded ratings in the practice and on their website.