Archived: Dimensions 1 Abell Gardens

We looked at the care plans in place and found they were person-centred and individual. The care was planned to reflect individual people's needs and risk assessments had been carried out. Plans were in place to deal with foreseeable emergencies.

The premises were suitably designed and maintained with systems in place to ensure regular safety checks were completed. In a previous inspection we found the bath was not in use. This has been replaced and we saw people who live at the home were able to use this facility.

The provider had suitable arrangements in place to recruit suitable staff. One recently appointed member of care staff told us the recruitment process was "very thorough".

During our visit we spent time observing how staff interacted with people using the service. We saw people making their choices known to staff and staff responding appropriately. Two people living at the home were visited by relatives. One relative told us the care was "wonderful" and the staff had been "excellent" and she felt she could "come and go" as she pleased. Another told us the home was a "home from home" and "couldn't be better".

We spoke to staff about the training they received and we reviewed some of the documents relating to training. Staff told us they received the right kind of training to do their job and they felt supported by their managers at the home.

We looked at the premises and found the only bath at the home was not in use and when people living at the home wanted a bath they had to use the facilities at the neighbouring care home. The home had a shower which was in use but we were told it was not suitable for all the people living at the home.