Updated 3 September 2019
We undertook a focused inspection of St Mark Dental Surgery on 9 August 2019. This was carried out to review in detail the actions taken by the registered provider to improve the quality of care in response to our warning notice issued to Dr Mobeen Ahmed on 6 June 2019.
We had undertaken an inspection on 6 June 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and issued a warning notice as a result. You can read our report of that inspection by selecting the 'all reports' link for St Mark Dental Surgery on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made satisfactory improvements in relation to the regulatory breach we found at our previous inspection on 6 June 2019 and had complied with the warning notice we had served. These improvements must now be embedded and sustained in the long-term.
Background
St Mark Dental Surgery is in Cambridge and provides both NHS and private treatment to patients of all ages. The practice opens on Monday to Friday, from 9 am to 5 pm. It opens later a Wednesday evening until 7 pm. There is ramp access for people who use wheelchairs and those with pushchairs.
The dental team includes two dentists, an orthodontist, two dental nurses and a receptionist/practice manager. The practice has three treatment rooms.
The practice is owned by an individual who is the principal dentist there. He has legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with a dentist, the practice manager and the provider’s compliance consultant. We looked at practice policies and procedures and other records about how the service is managed. We reviewed 30 patients’ dental care records.