15 April 2014
During an inspection looking at part of the service
We found the provider had taken action following our last visit by conducting and reviewing satisfaction surveys and implementing a fire safety policy.
We found the provider had taken action following our last visit by conducting and reviewing satisfaction surveys and implementing a fire safety policy.
People said that their consent was always sort before any treatment commenced. They said that the dental practice was clean and well maintained and were satisfied with the standards of infection control.
Provisions were in place to deal with foreseeable emergencies and staff had received adequate support and training to meet the needs of people using the service. Some systems were in place to monitor the quality of service provided, however, people's views and opinions had not been taken into consideration in relation to how the service was run.