• Dentist
  • Dentist

New Cross Dental Surgery

50-52 Oldham Road, Ancoat, Manchester, Greater Manchester, M4 5EE (0161) 236 0458

Provided and run by:
Dr. Sean Hasnain

Report from 12 May 2024 assessment

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Safe

Regulations met

Updated 30 September 2024

We found this practice was providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Learning culture

Regulations met

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

Safe systems, pathways and transitions

Regulations met

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

Safeguarding

Regulations met

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

Involving people to manage risks

Regulations met

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

Safe environments

Regulations met

The practice had processes to identify and manage risks, and staff we spoke with were able to describe these to us. Staff felt confident that risks were well managed at the practice, and the reporting of risks was encouraged. Emergency equipment and medicines were available and checked in accordance with national guidance. Staff could access these in a timely way. Staff knew how to respond to a medical emergency and had completed training in emergency resuscitation and basic life support every year. We saw satisfactory records of servicing and validation of equipment in line with manufacturer’s instructions. The practice had systems for appropriate and safe handling of medicines. Antimicrobial prescribing audits were carried out. The management of fire safety was effective, and fire exits were clear and well signposted. We noted the fire alarm had not been serviced. Following the assessment, the practice manager submitted evidence that this had been booked for 4 October 2024. The premises were visibly clean, well maintained and free from clutter. Hazardous substances were clearly labelled and stored safely. We noted not all hazardous substances had been risk assessed. We discussed with the principal dentist and practice manager and were assured these would be completed within the next 4 weeks. The practice should improve their processes for the control and storage of substances hazardous to health identified by the Control of Substances Hazardous to Health Regulations 2002, to ensure risk assessments are undertaken.

Safe and effective staffing

Regulations met

The practice had a recruitment policy and procedures that reflected relevant legislation, to help them employ suitable staff, including agency or locum staff. The practice ensured clinical staff were qualified, registered with the General Dental Council and had appropriate professional indemnity cover. Newly appointed staff had a structured induction, which included safeguarding. The provider ensured clinical staff completed continuing professional development required for their registration with the General Dental Council. The practice had arrangements to ensure staff training was up-to-date and reviewed at the required intervals. We noted 2 members of staff had not completed all parts of their safeguarding training. The practice manager submitted evidence that this was fully completed on 25 September 2024 by both members of staff. There were also effective processes to support and develop staff with additional roles and responsibilities. Staff we spoke with had the skills, knowledge and experience to carry out their roles. They told us that there were sufficient staffing levels. They demonstrated knowledge of safeguarding and were aware of how safeguarding information could be accessed. Staff knew their responsibilities for safeguarding vulnerable adults and children. Staff stated they felt respected, supported and valued, and they were proud to work in the practice. Staff discussed their training needs during annual appraisals and practice team meetings and ongoing informal discussions. They also discussed learning needs, general wellbeing and aims for future professional development.

Infection prevention and control

Regulations met

The practice had infection control procedures that reflected published guidance. This included procedures to reduce the risk of Legionella, or other bacteria, developing in water systems, in line with a risk assessment. The practice had cleaning procedures and schedules to ensure effective cleaning. We observed the decontamination of used dental instruments, which aligned with national guidance. Staff received appropriate training and demonstrated knowledge and awareness of infection prevention and control processes. The equipment in use was maintained and serviced as per manufacturers’ instructions. We saw, and staff confirmed that single use items were not reprocessed. Staff followed infection control principles, including the use of personal protective equipment, and safely segregated and disposed of hazardous waste. The practice completed infection prevention and control audits in line with current guidance.

Medicines optimisation

Regulations met

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.