4 September 2013
During a routine inspection
We visited the provider's headquarters (Lansdowne Lodge) and looked at records. We found that the provider had improved its arrangements for dealing with complaints and systems to monitor quality and safety.
We spoke over the telephone with patients who had undergone eye surgery at Tetbury Hospital and looked at their records held at Tetbury Hospital. We saw that consent had been appropriately obtained and was recorded. Records also showed that CESP liaised with other healthcare professionals involved in people's care. Referring GPs and opticians were kept informed about people's treatment and any ongoing care required.
We looked at records of training and supervision for the surgeons working at CESP. The provider had assurance from the surgeons' NHS employer that they had maintained the necessary skills and qualifications to undertake their role, although records held by CESP were not all up to date.