11 October 2013
During a routine inspection
People's needs were assessed and care and treatment was planned in line with their individual treatment plan. When asked, people visiting the dental practice told us about their experience of visiting Tiptree Dental Practice. Comments included: 'It is very good; my family come here", 'It is excellent' and 'They are extremely caring.'
People were treated in a clean and hygienic environment.
Staff received appropriate professional development.
We observed members of staff interacting with patients in a courteous, polite and efficient manner.
We saw that the practice had implemented an infection control policy and that staff were encouraged to develop their skills and undertake appropriate training to help deliver safe and effective care to patients.