Archived: EDICS Limited

Mezzanine Floor, 8 The Derby Square, Epsom, Surrey, KT19 8AG (01372) 541300

Provided and run by:
EDICS Limited

All Inspections

21 March 2013

During a routine inspection

The people who used the service we spoke to with told us that staff were kind and caring and they were given support to be independent, to learn skills to manage their treatment. They were given choices about their care and treatment, and we saw that people were treated with dignity and respect.

People's needs were assessed and support plans put in place ensuring that people were provided with safe effective care. We looked at patient records and the patient electronic record data base, we saw that care and treatment plans were recorded.

Staff with appropriate qualifications and experience were available during the out patient clinics. We looked at staff record files which confirmed that staff performance was reviewed regularly and they had opportunities for continuous training.

Some staff attended speciality meetings at local, regional and national level, they had undertaken audit programmes to enable regular reviews of the quality of the service to take place

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