Grange-Lea Residential Care Home

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

This means we looked for evidence that there are governance and management systems in place to assess, monitor, and improve the quality and safety of the service. At our last inspection we rated this key question good. At this assessment the service remains good.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Regular checks and audits were completed and actions were added to the service improvement plan to ensure there was continuous improvement.

The registered manager told us how the staff team work together to ensure people receive the best outcomes. Surveys had been completed recently; these praised the staff and management for the care provided. Comments included, “We have every confidence in the home and feel it is very well led” and “The quality of care is first class.” The service had received a South West Manager’s Network Award for Health and Wellbeing. The registered manager told us they had good relationships with other professionals; they shared information and best practice. There had been a number of improvements to the environment and further work was planned.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.