- Prison healthcare
Archived: HMP Highpoint South
Important:
The provider of this service changed. See new profile
All Inspections
11 September 2012
During a routine inspection
We also looked at the results of a survey of prisoners conducted by Her Majesty's Inspectorate of Prisons. Respondents said that their experience of the healthcare service was variable.
In addition we looked at the Patient Advice and Liaison Service (PALS) information from NHS Suffolk. The majority related to changes to medication.
Patients we spoke with told us that they knew how to raise a concern, or make a complaint about the healthcare service. Half of respondents to the Her Majesty's Inspectorate of Prisons' survey said that it was easy to make a complaint.