- Independent hospital
Spire Clare Park Hospital
Report from 19 October 2024 assessment
Ratings - Surgery
Our view of the service
Date of assessment: 06 March to 12 April 2024. Spire Clare Park Hospital is operated by Spire Healthcare Limited. The hospital opened in 1984 and is a private hospital located in Farnham, Surrey. The hospital provides a range of services to patients of all ages who are self-funded, through private medical insurance and NHS funded. We inspected the surgery service due to receiving information of concern. We assessed 10 quality statements across safe, effective and well-led key questions and have combined the scores for these areas with scores from the last inspection. At this assessment, we found the service was performing well and meeting expectations. There was an open and honest learning culture, incidents and complaints were used as an opportunity for improvement. The hospital provided safe systems and had patient pathways to ensure continuity of care. Staff involved people in decisions about their care and treatment and supported them to ask questions. There were systems and processes in place to ensure a safe environment. Staffing numbers and competencies were calculated to ensure safe and effective staffing. The service provided care based on national guidance and evidence-based practice and worked together to benefit patients. Leaders had the abilities and there was clear and effective governance in place to monitor safety, quality and performance in the services.
People's experience of this service
People were positive about their experience at the hospital. They were treated with compassion and kindness, their privacy and dignity were respected and their individual needs were considered. People were happy with the quality of their care and treatment and were made to feel safe.