At our previous inspection, we rated the practice as requires improvement for providing safe care and treatment. This was due to concerns that were identified relating to emergency medicines, premises risk assessment and mitigation and due to a breach in regulation of the Health and Social Care act 2012 relating to medicine safety alerts. At this inspection, the practice was able to demonstrate improvement and we rated the practice as good for providing safe care and treatment and overall.
The key questions at this inspection are rated as:
Are services safe? – Good
We carried out an announced focused follow-up inspection at Balsall Heath Health Centre on 26 November 2018.
At this inspection we found:
- The practice had embedded system to ensure that they received, disseminated and learned from medicine safety alerts. Examples we looked at demonstrated that they had been actioned and discussed.
- The practice was able to demonstrate that they held appropriate emergency medicines, in line with guidance and that they had developed a system to ensure they stayed in date and in stock.
- Risk at the practice was identified, assessed and mitigated appropriately and the practice demonstrated that they were seeking assurances from the owners of the building that actions outside of their direct control were being completed.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.