• Dentist
  • Dentist

Rosewood Dental Clinic

20 Ramshill Road, Scarborough, North Yorkshire, YO11 2QE (01723) 360009

Provided and run by:
Rosewood Dental Clinic Limited

Important: The provider of this service changed - see old profile

Report from 7 May 2024 assessment

Judgements

  • Safe

    Regulations met

  • Effective

    Regulations met

  • Caring

    Regulations met

  • Responsive

    Regulations met

  • Well-led

    Regulations met

Our view of the service

We carried out this on-site announced assessment on 12 June 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Rosewood Dental Clinic is in Scarborough and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 2 dentists, 5 dental nurses, 1 dental hygienist, and 1 receptionist. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 1 dental nurse, and a receptionist.

People's experience of this service

Two weeks before our visit, we asked the practice to encourage patients to share their views of the service with us. Seven patients responded and all of the views expressed by patients were positive. Common themes included the friendliness of staff, treatment plans being thoroughly explained, and a number of patients said that care was "excellent". The practice routinely shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback.