Updated 9 November 2018
Dementia Specialists LLP is a provider which delivers personalised services to clients in the diagnosis and management of dementia. The service also offers psychoeducation for carers of clients diagnosed with dementia to help them understand and manage the causes of the behavioural and psychological symptoms of dementia. The client (or the client representative) are given a detailed report with recommendations following each consultation. The service also offers consultations for the carers of persons diagnosed with dementia to provide them with strategies and support to help them provide effective care.
The provider of the service offers appointments as requested and will visit clients either at home or within the Aura Centre based in St. John’s Wood, London.
The service has two private doctors (one male and one female), who will see clients at the Aura Centre or occasionally at home. The administrative base for the service located at a separate address to where consultations are held.
The provider has a registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Dementia Specialists is registered to conduct the following regulated activities under the Health and Social Care Act 2008: -
- Treatment of disease, disorder and injury
The inspection was led by a CQC inspector who was accompanied by a GP specialist advisor.
Prior to our visit, the service was provided with feedback cards for their clients to complete with their views about the service by completing comments cards. No feedback cards were completed prior or during our inspection of the service.
To get to the heart of clients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.