Bethany House

Updated 14 May 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the arrangements in care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 6 May 2021 and was announced.

Updated 14 May 2021

About the service

Bethany house is a residential care home providing accommodation for persons who require personal and nursing care for up to 26 older people. At the time of the inspection 23 people were living in one purpose built building over one floor. A number of the bedrooms were ensuite. Two communal lounges and a dining room were available as well as communal bathrooms and a shower room. The home was situated close to public transport links and a range of amenities were close by.

People’s experience of using this service and what we found

All people we spoke with felt safe at the service and staff understood what to do if they were concerned about people’s safety. Staff had been recruited safely, and a range of training had been provided. Relevant servicing and checks were completed. Although medicines were safely administered, we made a recommendation in relation to the safe storage and administration of medicines.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Evidence that consent was sought was seen. Records confirmed and people and professionals we spoke with supported they were involved in supporting people’s individual health needs.

People received good care and people’s likes, dislikes and choices were considered. People told us they were happy living at the service. Care files reflected people’s needs. These were updated to ensure they contained detailed information about how to support people’s individual needs.

A range of activities were provided to people. No one was in receipt of end of life care but guidance and procedures were available if people required end of life support.

A procedure for dealing with complaints was in place; positive feedback was seen about the service. A range of audits and monitoring was taking place. We received very positive feedback about the registered manager and the support she provided.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good overall (published on 22 April 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.