27 February 2020
During a routine inspection
Stoneybeck is registered to provide accommodation and personal care for up to seven people with a learning disability and or autistic spectrum disorder. At the time of our inspection there were seven people using the service. Stoneybeck accommodates people across two separate houses, each of which has separate facilities.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that was appropriate and inclusive for them.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People’s experience of using this service and what we found
People received safe care and the service made sure risks to people’s health and safety were managed well. A relative said the service was safe and people received the support they needed. Staff knew their responsibilities in relation to keeping people safe from the risk of abuse. There were enough staff available to meet the diverse and individual needs of people. Staff were recruited safely. Medicines were managed so people received their medicines as prescribed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff demonstrated a commitment to protecting people's rights in relation to equality and diversity. Staff understood the ways people communicated their wishes and preferences. People received a balanced diet and the staff monitored people’s nutritional health. Staff received training and support to ensure they had the skills and knowledge to meet people’s needs.
People received personalised and responsive care from kind and caring staff. Staff respected people’s privacy and dignity and knew how people preferred their care and support. People’s independence was promoted and encouraged by the staff team.
People were happy with the range of social activities and events available to them. The service actively encouraged people to enjoy a fulfilled life. People had up to date support plans, which clearly set out how staff should meet their care and support needs. The provider had a complaints procedure and systems in place to deal with complaints effectively.
The service was well led by a registered manager and provider who led by example and had embedded a positive culture. Staff enjoyed their work and felt well managed and supported. Quality assurance systems were effective to identify and address any areas that needed improvement. The registered manager was aware of their responsibility to report events that occurred within the service to the Care Quality Commission (CQC) and external agencies.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection The last rating for this service was good (published 27 July 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.