Updated 12 May 2023
We undertook a follow up inspection of Clive Jones Dental Practice on the 4 May 2023. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We had previously undertaken a comprehensive inspection of the practice on 10 January 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Clive Jones Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made effective improvements in relation to the regulatory breaches we found at our previous inspection. In general improvements were noted in legionella management, fire safety, recruitment practices, medicines management and the use of rubber dam to protect patients’ airways.
Background
Clive Jones Dental Practice is based in the village of Longstanton and provides both NHS funded and private dental care and treatment for adults and children. The practice is accessible for wheelchair users and car parking spaces are available on site.
The practice directly neighbours another registered dental practice owned by the provider and shares many of its procedures and governance systems. The registered manager for each practice is the same.
The dental team includes 2 dentists, a dental hygienist, a practice manager, 3 dental nurses and 2 reception staff. There are 2 treatment rooms.
The practice is open on Mondays from 8am to 5pm, on Tuesdays from 8am to 4.30pm, on Wednesdays from 8am to 4pm, on Thursdays from 8.30am to 5pm, and on Fridays from 8.30am to 3pm.
During the inspection we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.