8 November 2012
During a routine inspection
During the inspection we spoke with staff and looked at patient records, staff records, policies and procedures. Staff we spoke with told us that they enjoyed working at the service. One member of staff said “This is a really nice place to work, other places I've worked were nice but here we feel like a real team”.
We found that there the practice provided a clean environment for treating patients and equipment used was satisfactorily maintained.
We found that the practice provided almost all of the mandatory training for staff, and ensured this was kept up to date. Where there were shortfalls, the provider has taken steps to rectify this.
We saw that records were stored securely, and were well maintained and appropriately completed.