Archived: Kent Medical Imaging

Updated 6 January 2022

Kent Medical Imaging Limited is a private healthcare provider near Maidstone in Kent. The service provides ultrasound scanning services to patients who self-fund and those with private medical insurance. Kent Medical Imaging provides obstetric, gynaecological, abdominal, musculoskeletal, vascular and testicular ultrasound examinations.

It is registered to provide the following services;

• Diagnostic and screening procedures.

The service has two registered managers who are both sonographers (a healthcare professional who specialises in the use of ultrasonic imaging to produce diagnostic images). One has been in post since the company registered with the CQC in 2011.

The service was last inspected in October 2018 and was rated as good. The service treated adults and children, but most of the patients seen by the service were adults.

Updated 6 January 2022

Our rating of this location stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them. Staff collected safety information and used it to improve the service.
• Staff provided good care to patients. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Services were available to support timely patient care.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and received the right investigation and their results promptly.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Patient records did not always contain full details of referrals to other services.

Updated 6 January 2022

Our rating of this service stayed the same. We rated it as good.

See the summary above for details.