The Care Quality Commission
  • Dentist
  • Dentist

Archived: MJ Solan & Associate Dental Surgeons

50 Pillory Street, Nantwich, Cheshire, CW5 5BG

Provided and run by:
Dr Michael Solan

All Inspections

During a check to make sure that the improvements required had been made

At our inspection of the service in September 2012 we found that people who used the service were not fully protected from the risk of abuse because the provider had not identified the possibility of adult abuse or taken reasonable steps to ensure staff would respond appropriately to any suspicion of adult abuse.

The provider has since submitted evidence to show that they now have a lead person, who has successfully completed Level Two training in safeguarding both children and adults. The provider has devised policies and procedures for the protection of vulnerable adults and submitted evidence to show that other staff have received the training.

10 September 2012

During a routine inspection

We spoke with three patients and read the comments in the comments/suggestions box. They told us staff were helpful and always treated them respectfully. They said they were very happy with the practice and did not have any concerns or issues about the care received. Comments included: "Such pleasant staff and what excellent dental work"; "New patient to practice, made very welcome by pleasant staff and dentist, would recommend practice to family and friends"; "My experience of the service is very positive"; "I am very satisfied with the service".

There was evidence that the provider sought the views of people using the service.

We saw the practice was clean and there were effective systems in place to prevent and control infection.

The arrangements for medicines were satisfactory.

The practice had satisfactory policies and procedures in place for safeguarding children, but there were none available for safeguarding vulnerable adults.