22 April 2014
During an inspection looking at part of the service
We saw that suitable flooring had been fitted in the additional consulting room, and a protocol and risk assessment were in place for the use of this room.
Clinical staff told us they were responsible for maintaining their continual professional development, and completed a number of compulsory learning modules, which were externally assessed. Staff also told they had attended refresher training on surgery disinfection / instrument sterilisation and fire training.
Staff told us how they monitored the running of the service and acted on comments received from people. They told us they had identified that more people could be seen by the hygienist rather than the dentist to free up appointments, and this change was being implemented. The seating in the waiting room had been changed following comments from people that the chairs were too low.