11 September 2013
During a routine inspection
We spoke with four relatives, one representative and one person who received a service from Precious Support Services to obtain their views.
People and their representatives told us they were involved in their care and treatment decisions. They said they were happy with the care provided.
We saw care plans for three people who used Precious Support Services. The care plans contained important information about people the service looked after.
Comments from people who received a service and their relatives included 'I am happy with my care' and 'They speak to me nicely.'
People told us they felt their relative was safe and would make a complaint if it was
necessary.
The service had good systems in place for recruiting care staff and we saw recruitment checks had been undertaken.
We found the service had good systems in place monitor the quality of service provided.