22 August 2012
During a routine inspection
Comments made included;
'I and my family have always been treated with respect and in a polite way by all the staff.'
'If I have any questions they (staff) answer them in a way that is easy to understand.'
'The dentist always discusses with me the treatment I need. I then get a written plan of my treatment that includes how much it is going to cost me.'
'I am perfectly happy with the care and treatment provided. I have always been nervous about having dental treatment but all the staff have been very reassuring and helpful.'
'The quality of the treatment I have had is second to none. All my family come here. We have never had any problems.'
'I am more than happy with the way I have been treated.'