We saw the provider had recently updated his training on Medical Exposure Regulations (IRMER). This included five hours of core training and a knowledge test.
The provider was able to show us the Radiation Protection File had been completed and all the essential testing and audits of the equipment had been carried out.
Each person was responsible for maintaining the records of the training they had received. The provider told us they kept a record of all staff training.
We saw the provider had bought an illuminated magnifier and other items that were used in the cleaning and sterilising of equipment.
We saw the provider had carried out testing for the Legionella virus and had followed correct guidance to ensure people who used the service were protected from infection.
We saw people who used the service being asked to complete medical history reviews and sign consent forms, a review of records showed this has been maintained.
We saw the provider has carried out appropriate checks on all staff working at the practice and had reviewed the Continuing Professional Development required by the General Dental Council.
People said staff were friendly and polite and always treated them with respect.
Not all of the people we spoke with were given information about their treatment options available to them. In addition patient records weren't always updated with relevant information.
We also found staff were not adequately trained in certain areas and were not fully supported in their roles. Staff training was not reviewed meaning the provider could not be sure staff had fulfilled the required number of hours to retain their registration with the General Dental Council (GDC)