Archived: Mr Simon Brown

We saw that patient's views were taken into account in the way the service was provided and delivered. For example, one patient told us that they had discussed treatment options with the dentist.

We found that the practice maintained patient records which included up to date medical histories, medical alerts and treatment plans. We looked at five patients care records. Staff told us that the dentist or hygienist would verbally check the medical history at each treatment visit. The records demonstrated that dentist and hygienist obtained consent from patients before they started any treatment.

We saw that the premises were visibly clean and tidy. Staff we spoke with spoke knowledgeably about the decontamination and sterilisation processes they used. One patient we spoke with said 'The surgeries are spotless.'

We saw that the practice had appropriate systems in place to manage emergencies. For example it had emergency equipment such as oxygen, portable suction device and emergency medication and a defibrillator. The provider maintained records which demonstrated the equipment was routinely serviced and maintained.

We saw documentation which confirmed that all relevant staff employed by the service held current registrations with their professional body the General Dental Council (GDC). We also saw documents which confirmed that the practice held checks with the Disclosure and Barring Service (DBS) for all staff. This meant that the service had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.