The Care Quality Commission
  • Dentist
  • Dentist

Archived: Lower Green Caring Dentistry - Rusthall

Rose Cottage Studio, Lower Green Road, Rusthall, Tunbridge Wells, Kent, TN4 8TN (01892) 616142

Provided and run by:
Mrs Jacqueline Davis

Important: The provider of this service changed. See new profile

All Inspections

27 June 2013

During a routine inspection

We spoke with four patients who told us that they were happy with the service provided. Patients told us they were very satisfied with the surgery. They said they never had to wait long for appointments, and in an emergency they had always been seen on the same day. One patient said 'My wife and I have been having dental care from this dentist for over 25 years. The staff are excellent'. Another patient said 'It is a good experience'.The surgery is very clean they have maintained their standards'. Patients said their treatment plans were always explained and discussed with them, which included choices about treatment and costs. Patients said that the practice was always clean, and all the staff were friendly and professional.

We found that patients who use the service understood the care and treatment choices available to them. We found that patients were protected from the risk of infection because appropriate guidance had been followed.