5 August 2014
During an inspection looking at part of the service
Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.
People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
People were cared for, or supported by, suitably qualified, skilled and experienced staff.
There was an effective complaints system available.