• Dentist
  • Dentist

Archived: Apex Dental Care - Eastleigh

115 Leigh Road, Eastleigh, Hampshire, SO50 9DS (023) 8061 0211

Provided and run by:
Apex Dental Care Limited

All Inspections

31 October 2013

During an inspection looking at part of the service

We previously inspected Apex Dental Care Eastleigh on the 17 and 18 April 2013 and found that records relating to patients were not properly maintained and complete.

At this inspection we looked at the records of five patients who use the practice. We also spoke with the practice manager who was able to explain the improvements that had been made. We found that documentation was completed appropriately and in line with each patient's individual treatment plan. Records were kept securely and could be located promptly when needed and were accurate and fit for purpose.

17, 18 April 2013

During a routine inspection

The people we spoke with said that they were satisfied with the service they received from Apex Dental Care, Eastleigh. The service was friendly and they were kept informed given explanation and choice about their treatment.

We found that record keeping had inconsistencies and have told the provider to address this matter.

27 February 2012

During a routine inspection

Most people said they were satisfied with the service they received from Apex Dental Care Eastleigh. They received a friendly service, were kept informed and offered information and choice about their treatment.

However some people felt they had not been offered a choice in relation to their treatment and at times had found it difficult to understand some of the information that staff discussed with them