19 March 2013
During a routine inspection
Patients who used the service understood the care, treatment and choices available to them. They experienced effective, safe and appropriate care and treatment which meet their needs and protected their rights. The provider had effective systems in place that ensured patients were cared for in a clean and hygienic environment. Patients were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. There was an effective system to regularly assess and monitor the quality of service patients received.