The Care Quality Commission
  • Dentist
  • Dentist

Archived: Primley Park Dentistry

16 Nursery Lane, Alwoodley, Leeds, West Yorkshire, LS17 7HN (0113) 268 5645

Provided and run by:
Dr. Malcolm Meneaud

Important: The provider of this service changed. See new profile

All Inspections

28 May 2013

During a routine inspection

We spoke with five people who used the service and they told us they had experienced appropriate treatment and care when they visited the practice. Everyone said they were very happy with the care and treatment they had received. One person said, 'I've been delighted with the work I've had done. It's never painful and if ever I'm feeling uncomfortable the dentist spots this straightaway.' Another person said, 'They've kept my mouth healthy. I see the hygienist and the dentist; both are very, very good.'

Staff we spoke with said good systems were in place to make sure people's privacy, dignity, and confidentially were maintained, and gave examples of how they did this. One member of staff said, 'It's definitely a good service and we always provide a very high standard of care. Everyone is given time which is so important.'

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Staff were aware of what action they should take if they suspected any abuse or if a patient made an allegation of abuse. They were confident that the management team would deal with any issues appropriately and promptly.

The provider took accounts of complaints and comments to improve the service. The provider had systems in place to check that they were providing an effective service.