The Care Quality Commission
  • Dentist
  • Dentist

Archived: Youngs Dental Practice

23-25 Market Place, Snaith, Goole, Humberside, DN14 9HE (01405) 861600

Provided and run by:
Young's Healthcare Limited

Important: The provider of this service changed. See new profile

All Inspections

17 January 2013

During an inspection looking at part of the service

When we last visited the service in November 2012 patients who received treatment at Youngs Healthcare Limited told us that they were very happy with the care and treatment they received and they had confidence in the staff. We did not speak to patients at this visit as it was a short follow up inspection to look at records and training certificates.

We found that the provider and staff had taken action to improve training and put risk assessments in place.

1 November 2012

During a routine inspection

Youngs Healthcare Limited is a well established practice with three dentists, two receptionists and four dental nurses (two of whom are trainees). We were able to speak with the dentists, receptionists and dental nurses during our visit. We also spoke with three patients who attended appointments.

Patients who received treatment at Youngs Healthcare Limited told us that they were very happy with the care and treatment they received and they had confidence in the staff.

Patients who spoke with us said 'The service you receive is relaxed, any treatments are explained and the staff are friendly and helpful.'

Patients told us that they were impressed with the efficient and friendly service and they felt the hygiene and cleanliness of the practice was "Very good.'

The dental nurses said they worked together well as a team and managed to discuss any issues that may have been raised during the working day. They said that they felt they were supported by the dentists and they were able to access training as and when they needed to. However we found that staff had not accessed safeguarding of children from abuse training, which meant patients were not as well protected from risk as they could have been.