23 January 2012
During a routine inspection
We were told that the reception staff always welcomed them with a nice smile and that they were greeted by name and made to feel comfortable. They told us that they have had their treatment explained to them and that they were taken through the treatment step by step. They said that the pros and cons of each treatment explained to them and therefore they always feel confident that they had chosen the right treatment. One of the people we spoke with said that they take their children to this practice and that the children were very comfortable and happy with the practice.
We also were told that the practice fitted in an emergency on the same day and saved the person a lot of pain.