The Care Quality Commission
  • Dentist
  • Dentist

Archived: Terrace Dental Centre

1 St Marychurch Road, Castle Circus, Torquay, Devon, TQ1 3HY

Provided and run by:
Petrie Tucker and Partners Limited

All Inspections

1 February 2013

During a routine inspection

We spoke to four patients two of whom had been attending the practice for 35+ years and 30+ years respectively. One of these patients said " I have been coming here for such a long time, I am very happy". Another patient told us that the dentist "spent time explaining why I need a particular treatment", and "I hate going to the dentist, but here we get such a good service, they are very gentle"

All four patients were very complimentary about the practice. They felt that they were treated with respect and dignity. They told us that they were informed about the choices, costs, alternatives and possible outcomes of their treatment.

We found the practice was friendly, welcoming and informative. We saw that patients were listened to in all areas of the practice. The surgery was clean throughout and there was evidence of well organised management systems in place. We could see that patients were well informed about treatment options and thus able to give an informed consent to treatment. We could also see that the staff were well trained and caring. The practice was well led and the staff were observed to be well organised.