• Dentist
  • Dentist

Archived: Andrew Brown Dental Practice

9 Plymouth Road, Tavistock, Devon, PL19 8AU (01822) 617788

Provided and run by:
Mr. Andrew Brown

Important: The provider of this service changed. See new profile

All Inspections

22 August 2013

During a routine inspection

During our visit we met with the registered provider who was the principal dentist, four staff and two people who were using the service. We looked at records of treatment, staff training and other documents relating to the running of the service. We phoned the practice three days before to give short notice of our visit.

People told us the dentist was good at explaining to them their dental problems and what could be done. People said they had been given good information. One person said, 'He makes me fully aware of my dental problems. I wouldn't go to another dentist.' Another person told us the dentist had made a 'brilliant response' when they had needed emergency treatment.

We found the staff were helpful, friendly and welcoming. The practice was clean and attractive throughout. There were good systems in place for keeping the practice safe including all the machinery needed for dentistry. Staff were trained to protect vulnerable people from potential abuse. Systems were in place to monitor the quality of the service and team members were keen to continually improve their service.