• Dentist
  • Dentist

Elgin Dental Care

284 Elgin Avenue, Maida Vale, London, W9 1JR (020) 7286 1830

Provided and run by:
EKK Ltd

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on Wednesday 26 February 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

Elgin Dental Care practice is in Maida Vale, London and provides private dental care and treatment for adults and children.

There was a portable ramp to enable access to the practice.

The practice had 3 treatment rooms. At the time of our assessment, there was a total of 19 staff, of which there were 3 general dentists, 2 orthodontists, 1 endodontist, 1 periodontist, 5 dental nurses, 4 dental hygienists, 2 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our assessment, including an orthodontist, a dental hygienist, a dental nurse and the head dental nurse, a receptionist and the practice manager.

8 February 2013

During a routine inspection

People who use the service were given appropriate information regarding their treatment. Staff verbally described procedures on people's initial appointments and gave them information. Treatment information was also available on the website. People we spoke to told us that they received good information and that treatment options, including costs, were explained to them. People were always treated in private consultation rooms.

People felt involved in their care and treatment. Recent comment cards showed that people were felt involved in their treatment planning. They were given copies of written treatment plans, which they signed. Satisfaction surveys and comments from people using the service showed that people were happy with the quality of care and treatment they received.

There were effective systems in place to reduce the risk and spread of infection and the environment appeared clean and hygienic on the day of the inspection. There were infection control policies and procedures, which staff were trained in and followed.

Staff received appropriate professional development and had undertaken mandatory training which included basic life support, infection control and other courses to improve their skills. The dental professionals undertook continuing professional development and external appraisals.

People were given information about how to complain if they needed to and there was an effective complaints procedure in place.