25 January 2013
During a routine inspection
We spoke with staff and saw records that showed care and treatment was planned and delivered in line with their individual treatment plan. One patient said "the dentist is very gentle." The patients we spoke with said they would recommend the dentist. There were arrangements in place to deal with foreseeable emergencies.
Staff were aware of policies and procedures and knew how to report any allegations of abuse to the manager, the local authority and police as necessary.
The premises were clean and well maintained. Staff had received infection control training and were able to demonstrate how infection control took place.
We saw that patients' personal records including medical records were stored securely and were kept up to date. Records were retained and stored in accordance with the Data Protection Act 1998.