The Care Quality Commission
  • Dentist
  • Dentist

Archived: Harrow Road Dental Practice

349 Harrow Road, Westminster, London, W9 3RA (020) 7286 8900

Provided and run by:
Dr. Suresh Chande

Important: The provider of this service changed. See new profile

All Inspections

17 January 2014

During a routine inspection

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People's dental needs were assessed before any treatment was planned. People who use the service were given appropriate information regarding their care or treatment. Printed information was available on various dental conditions and treatments.

We looked at the provider's recent satisfaction survey results for November 2013 to which 20 people responded. Overall the respondents expressed high satisfaction levels with the service.

Staff reported the practice was aiming for best practice in infection control. Infection control audits were completed quarterly, which was more frequent than recommended in the 'Health Technical Memorandum 01-05: Decontamination in primary care dental practices' guidance for completion of these audits every six months.

The complaints policy was displayed in the reception area and visible to people using the service. There were no formal complaints recorded in the last 12 months.