The Care Quality Commission
  • Dentist
  • Dentist

Firswood Dental Practice

90-92 Warwick Road South, Firswood, Manchester, Greater Manchester, M16 0HU

Provided and run by:
Dr. Kamran Hameed

All Inspections

5 December 2013

During a routine inspection

We spoke with four patients who had been seen by the dentist. Comments included: 'The dentist always explains the options to me and I make a decision about whether I want the treatment.' 'They always tell me what they think I need and let me decide.' The patients we spoke with were all positive about their care and treatment at the practice. Comments included: 'It is easy to get an appointment.' 'I have no complaints.' 'I have quite a good relationship with my dentist.' 'I have been a patient here for X years and am very happy.' 'They are very good I am happy with everything.'

We saw stocks of personal protective equipment (PPE) were available to staff. We spoke with two dental nurses who told us: 'There are always gloves and aprons available.' 'We have access to gloves and aprons.'

We spoke with two dental nurses who told us: 'Anything new is discussed at lunchtime.' 'Communication is good; there is always someone to discuss any concerns with.'

We looked at the maintenance file and saw regular checks on equipment such as; fire extinguishers, oxygen cylinders, autoclaves and x-ray machines were undertaken.

We saw there were systems in place to monitor the quality of the service patients received. We saw patient surveys in the form of a questionnaire had been regularly carried out.