The Care Quality Commission
  • Dentist
  • Dentist

Archived: Jade Dental Practice

30 Parkfield House, Loudon Way, Ashford, Kent, TN23 3JJ (01233) 632228

Provided and run by:
Ms. Clara McSwiney

Important: The provider of this service changed. See new profile

All Inspections

28 November 2013

During a routine inspection

Patients told us they were very satisfied with the practice. They said they never had to wait long for appointments, and in an emergency they had always been seen on the same day. One patient said 'I have always been very happy with this dental practice. Our whole family use the services and they are always accommodating'. Another patient said I would recommend them to anybody and I do'.

Patients said their treatment plans were always explained and discussed with them, including choices about treatment and costs. Patients said that the practice was always clean, and all the staff were friendly and welcoming.

We found that there were effective systems in place to reduce the risk and spread of infection. We found that patients who used the service understood the care and treatment choices available to them. We found that the provider had an effective system to regularly assess and monitor the quality of service that patients received.