23 January 2014
During a routine inspection
People told us they were always treated with dignity and respect. Throughout our inspection we saw that people were communicated with in a professional and friendly manner.
Records were appropriately maintained and accurate. People we spoke with told us, "It's excellent" and, "The dentists are just great, everyone if so friendly".
The practice was clean and tidy, with efficient and effective systems in place to protect people from the risks of infection.
We saw that people experienced care and treatment that met their needs because they were cared for by suitably qualified, skilled and experienced staff who had been appropriately recruited. Risk assessments were in place where required to protect people from any risk of harm.
We saw evidence that the provider regularly assessed and monitored the quality of service that people received and improvements were made where necessary. We saw that the provider responded to incidents promptly for the benefit of the practice.