Archived: Woodlands Dental Practice

493 Old Chester Road, Rockferry, Birkenhead, Merseyside, CH42 4NG (0151) 645 3967

Provided and run by:
Mr S O'Hanlon & Mr P Ratcliffe & Mr James Ashley

Important: The provider of this service changed. See new profile

All Inspections

21 March 2012

During a routine inspection

People we spoke with told us that they regularly saw the same dentist unless it was an emergency, and they then accepted that sometimes it wasn't then possible. Two people we spoke with told us that they were attending for an emergency consultation and that the practice had been very accommodating to their needs.

One person told us that they had completed a survey to obtain their views regarding the services offered.

One person told us "I like this practice and specifically my dentist."

We were told that the reception staff were lovely and very helpful. All the people attending the Practice told us staff were very professional. People told us that they were always made comfortable during any procedure and given protective equipment, goggles and a "bib" when receiving treatment.

One person told us that the practice was so clean "you could eat off the floor."

Everyone we spoke with told us that they saw dentists and nurses washing their hands and wearing protective clothing, masks and goggles.