22 March 2013
During a routine inspection
We found that patients were given information about their treatment options and the costs of treatment. They were asked to complete a health questionnaire and were asked about any changes at subsequent visits. Patients provided written consent to their treatment and were given advice about aftercare.
The practice had appropriate infection control systems and procedures in place. Equipment was appropriately tested and serviced.
Systems were in place to safeguard people and also to monitor practice within the surgeries. Staff received appropriate training and continuous professional development to maintain and develop their skills.
Appropriate systems were in place to manage any complaints and to seek feedback from patients about their experience.