5 February 2013
During a routine inspection
People told us that they had confidence in the dentist and his staff and that they were cared for well. One person told us:'The dentist is first class, he always explains what he is doing and he is really friendly.' Another explained: 'It's fantastic, I rang for an emergency appointment and I was down here within half an hour.'
There were systems in place to reduce the risk and spread of infection and both the dentist and dental nurses spoken with, were aware of their responsibilities in keeping people safe.
We were told that regular training was made available and it was evident at the time of our visit that both dental nurses were in the process of completing their Level 3 Diploma in Dental Nursing.
A quality assurance system had recently been introduced and the dentist and his staff were working hard to implement this.
People told us that they found the practice and treatment rooms to be clean and tidy, though one person did share that they felt that the reception room could do with a little attention, particularly with regard to the paint work.