5 March 2014
During a routine inspection
Their comments included: "I have been coming here for over 48 years!', "I really like the dentist", 'I love my dentist he is fabulous' and 'they know what they are doing here'.
We found the provider had appropriate systems in place to ensure consent was gained before they proceeded with the examination or treatment.
We found the provider had taken steps which ensured the care and welfare of people who used the service. There were arrangements in place to deal with medical emergencies.
We found the provider operated in clean and tidy facilities and had suitable infection prevention and control protocols in place.
We saw evidence there was an appropriate system in place for listening to and acting on people's comments and concerns.