Orthohemel Limited

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well led care in accordance with the relevant regulations and had taken into consideration appropriate guidance. The provider had made improvements in relation to the regulatory breach we found at our assessment on 3 September 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the assessment on 18 December 2024, we found the practice had made the following improvements to comply with the regulation: The practice’s governance and leadership arrangements had improved to ensure sustainability in the longer term. Processes for identifying and managing risks had improved. There was improved oversight and effective systems in place for the monitoring of the risks associated with fire safety, electrical installations, control and storage of substances hazardous to health, lone working and the management of Legionella and medical emergencies. The practice’s infection control procedures and protocols had been improved, taking into account the guidelines issued by the Department of Health in the Health Technical Memorandum 01-05: decontamination in primary care dental practices. Recruitment processes had been strengthened and were in line with legislation. In particular, the practice had implemented a recruitment policy and had completed a Disclosure and Barring Service check to the appropriate level and obtained evidence of immunity against Hepatitis B for a staff member which was not available on the previous assessment. There was now a system in place to monitor staff training and to ensure that staff undertook periodic training updates in accordance with relevant legislation and guidelines appropriate to their role. The practice had also made further improvements: The practice had implemented an effective system for monitoring Glucagon the medicine used to treat hypoglycaemia (low blood sugar levels) was stored according to manufacturer’s instructions. The practice had completed audits in record keeping.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.